Privacy Policy

PRIVACY POLICY 

Lonra values its User’s privacy and is committed to safeguarding all the personal information (Full name, email, IP address). This Privacy Policy outlines how we collect, use, and protect User’s data when User accesses and uses our website. By using Lonra Website, you consent to the practices described in this Privacy Policy. 

1. GENERAL 

1.1. When you register on our website, we may collect personal information, such as your name, email address, and username, to create and manage your account. 

1.2. We may collect information about the device you use to access Lonra website, such as your IP address, browser type, operating system, and device identifiers. 

1.3. The GDPR distinguishes between organisations that process personal information for their own purposes (known as “data controllers”) and organizations that process personal information on behalf of other organizations (known as “data processors”). Lonra is a Data Controller and/or Processor with respect to the personal information that User’s provide to us. 

1.5. This Privacy Policy and obligations arising from or related to it are governed by the legislation of the Republic of Lithuania. 

1.5.1. All disputes arising from or related to personal data protection will be settled by the parties by way of negotiations. Failing agreement, then you shall have the right to lodge a complaint with the supervisory authority Lithuanian Data Protection 

1.5.2. In case the dispute between the parties is to be resolved in judicial proceedings, the parties agree to refer the dispute at local Court in accordance with the legislation in force in the Republic of Lithuania. 

1.5.3. The above-mentioned does not exclude consumers from their rights regarding jurisdiction. 

1.6. We hereby notify you that we shall not be held responsible for securing any information that you have provided to our partners or cooperating websites. Once such information is shared with our partners or cooperating websites, its security and protection shall be governed by their respective privacy policies and practices, for which we disclaim any liability or responsibility. It is essential to review the privacy policies of our partners and cooperating websites to understand how they handle your personal information. 

2. HOW WE USE INFORMATION 

2.1 Lonra may use User’s information to deliver and improve the website, enhancing user experience, and introducing new features. 

2.2 Lonra website may use User’s email address to send important updates, notifications, and promotional offers related to Lonra. Users can opt-out of marketing communications at any time. 

2.3 Lonra website may use aggregated and anonymized data for analytics and performance measurement purposes to understand User behavior and preferences for the website to improve. 

2.4 Lonra website may use User information to comply with applicable laws, regulations, and protect its legal rights. This can be related to the Financial Crime Investigation, or Anti Money Laundering Office requests. 

2.5 Lonra website uses “cookies” to collect information about the User and Users activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. 

2.6 Lonra hereby confirms its commitment to ensuring the secure retention of your personal information for the duration of your engagement on our website. However, upon Users disengagement from our website, Lonra shall proceed with the expeditious deletion of Users information, and henceforth, assume no responsibility for disclosing any information pertaining to the User. 

2.7 Lonra uses high security measures to protect Users personal information from unauthorized access, disclosure, or destruction. 

3. DATA SHARING 

3.1. We may share your information with third-party service providers to assist us in providing the website, perform analysis, or deliver emails on our behalf. These service providers are bound by confidentiality agreements and are not authorized to use your information for any other purposes. 

3.2. In the event of a merger, acquisition, or sale of Lonra, your information may be transferred to the new entity, subject to this Privacy Policy. 

3.3. We may disclose your information if required by law or when necessary to protect our legal rights, enforce our Terms of Conditions, or respond to legal requests. 

3.4. In situations where you have entered into a contract or transaction with us, or when taking preparatory steps before entering into such an arrangement, we may request personal information from you. For instance, if you reach out to us with an enquiry, we may require your name and contact details to facilitate an appropriate response. Rest assured, any personal information collected will be handled in accordance with our privacy policies and relevant regulations. 

3.5. Please note that unless you instruct us otherwise, we will retain the information we collect for as long as needed to provide the services and to comply with our legal obligations, resolve disputes and enforce our agreements. We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion. 

4. THIRD PARTIES 

4.1 We do not sell or trade or offer any of your personally identifiable information to any third parties. This does not include trusted third parties who assist us in operating Lonra website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety, or comply with KYC and AML checks. 

4.2 However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

4.3 We do not include or offer third-party products or services on our website, although there might be links to third-party websites on our website. These third- party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. 

4.4 Lonra may transmit data to third countries, complying with the requirements set out in the legislation, and by adopting appropriate measures to ensure data security. 

4.5. The GDPR gives you the right to access information that we hold about you. If you want to access that information, please, contact Lonra according to the contact information listed on the website. 

4.6. Any request for access to your information shall be subject to providing acceptable proof of identification. If all complies, you will be provided with a copy of your personal data. If a User request for information or measures is clearly unjustified or excessive, a reasonable fee may be asked, or the action taken may be refused. 

5. FINAL PROVISION 

5.1. At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy. 

5.2. If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy. 

5.3. By using Lonra, you signify your consent to this Privacy Policy. 

5.4. Lonra website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices. 

5.5. Lonra does not need to satisfy the Users requests if Lonra is not sure of the User’s identity, the lawfulness of the request, or in case of the data transfer request when it is not possible to securely transmit data, or it may lead to infringement of the rights of other persons or entails Lonra excessive administrative burden. If some data processing is based on User clear consent, then User have the right to withdraw his or her consent at any time. 

Effective from 03.08.2023